Shipping Policy
Effective Date: June 27, 2024
Kashmiri Threads is committed to getting your beautiful Kashmiri treasures to you safely and efficiently. Here’s what you need to know about our shipping policy:
Processing Times:
- We aim to process and ship orders within [Number] business days of receiving your order.
- During peak seasons or for custom-made items, processing times may be extended. We will notify you if there is any delay in processing your order.
Shipping Methods:
We offer a variety of shipping methods to meet your needs and budget. You can choose your preferred shipping method at checkout. Here are some common options:
- Standard Shipping: This is our most economical option and typically takes [Number] business days for delivery.
- Expedited Shipping: This option is faster than standard shipping and typically takes [Number] business days for delivery.
- International Shipping: We offer international shipping to many countries. Shipping times and costs will vary depending on your location.
Shipping Costs:
- Shipping costs are calculated based on the weight and destination of your order. You will see the total shipping cost before you place your order.
- We may offer free shipping on orders over a certain amount. Please see our current promotions for details.
Tracking Your Order:
- Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your order on the carrier’s website.
Delivery:
- Orders are shipped via [Carrier Name] or other reputable carriers.
- We are not responsible for delays in delivery due to factors outside of our control, such as weather, customs clearance, or carrier delays.
International Shipping:
- International customers are responsible for any duties, taxes, or customs fees associated with their order.
- We recommend contacting your local customs office for more information about these charges.
Undelivered Packages:
- If your package is marked as delivered but you have not received it, please contact us at [email protected] within [Number] days. We will work with the carrier to investigate the issue.
Contact Us:
If you have any questions about our shipping policy, please contact us by email at [email protected].